Token Transit - Contactless EMV payments – Incident details

All systems operational

Show current status

Contactless EMV payments

ResolvedMajor outage1 hour 8 minutes

Affected

Ticketing API

Major outage from 11:41 AM to 12:49 PM

  • ResolvedUTC

    We have rebooted all affected validators that were responsive. If your validators are still not showing Visa and Mastercard logos, please reboot them.

  • MonitoringUTC

    We have implemented a fix. Validators that are not able to accept cEMV payments may need to be rebooted - we're working on rebooting the affected validators manually.

  • IdentifiedUTC

    We've identified the issue and are working on a resolution.

  • InvestigatingUTC

    Token Transit validators are currently failing to accept contactless EMV payments. We are currently investigating this incident.