Notice history

ResolvedAugust 20, 2026 at 3:01 PMUTC
agency.tokentransit.com is now available again. We apologize for the inconvenience.

If you encounter any issues with the agency portal, please reach out to operations@tokentransit.com
IdentifiedAugust 20, 2026 at 2:00 AMUTC
The home page of the agency portal (agency.tokentransit.com) cannot be loaded.

If you access the portal from your agency's direct url then you should be able to login: agency.tokentransit.com/YOUR_AGENCY_ID

We are currently deploying a fix that will solve this problem. We expect the fix to be available in approximately 30 minutes.

If you do not know your agency id, please reach out to operations@tokentransit.com and our support team can provide it.

No notices reported this month

ResolvedJune 10, 2026 at 12:49 PMUTC
We have rebooted all affected validators that were responsive. If your validators are still not showing Visa and Mastercard logos, please reboot them.
MonitoringJune 10, 2026 at 12:16 PMUTC
We have implemented a fix. Validators that are not able to accept cEMV payments may need to be rebooted - we're working on rebooting the affected validators manually.
IdentifiedJune 10, 2026 at 11:51 AMUTC
We've identified the issue and are working on a resolution.
InvestigatingJune 10, 2026 at 11:41 AMUTC
Token Transit validators are currently failing to accept contactless EMV payments. We are currently investigating this incident.

Token Transit - Notice history